Privacy Policy

At Bab Al Araish, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, explore our interior solutions, contact us, request a quotation, or use our services.

Our website provides interior and furniture solutions, including wardrobes, media walls / TV consoles, wall paneling, and bespoke furniture.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, including:

  • Full name
  • Email address
  • Phone number
  • Delivery, installation, or project address
  • Billing information
  • Interior and furniture preferences
  • Space or project requirements
  • Information submitted through contact or inquiry forms
  • Details provided when requesting a quotation
  • Product or design requirements
  • Communications you send to us

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website activity
  • Referring website
  • Date and time of visits

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and inquiries
  • Understand your interior and furniture requirements
  • Provide quotations and product information
  • Recommend suitable interior solutions
  • Discuss wardrobe and furniture designs
  • Arrange deliveries or installations where applicable
  • Provide customer support
  • Improve our website and services
  • Understand customer preferences
  • Process payments where applicable
  • Communicate with you regarding your project or request
  • Send promotional communications where you have permitted us to do so
  • Prevent fraud, misuse, or unauthorized activity
  • Meet applicable legal and regulatory requirements
3. Product and Interior Solutions Information

When you request information about our wardrobes, media walls / TV consoles, wall paneling, or furniture, we may use the information you provide to understand your requirements, recommend suitable solutions, prepare quotations, and communicate with you about your project.

For example, information about your room size, preferred design, storage requirements, furniture preferences, or project requirements may help us provide a more suitable solution.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Understand website usage
  • Improve website performance
  • Analyze visitor behavior
  • Provide relevant website content
  • Measure marketing performance

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use trusted third-party service providers for purposes such as:

  • Website analytics
  • Payment processing
  • Website hosting
  • Communication
  • Marketing
  • Delivery or logistics
  • Installation services
  • Customer support

These providers may process information only as necessary to provide their services and are expected to handle information in accordance with applicable privacy requirements.

6. Payment Information

If payments are processed through third-party payment providers, payment information may be handled directly by those providers.

We generally do not store complete payment card details on our own servers unless specifically stated otherwise.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Sharing of Information

We do not sell or rent your personal information.

We may share information where reasonably necessary with:

  • Service providers
  • Payment processors
  • Delivery partners
  • Installation teams
  • Website and technology providers
  • Professional advisers
  • Government or regulatory authorities where legally required

We seek to share only the information reasonably necessary for the relevant purpose.

9. Marketing Communications

If you have provided consent to receive marketing communications, we may contact you regarding:

  • New wardrobe designs
  • Media wall and TV console solutions
  • Wall paneling designs
  • Furniture collections
  • Interior design solutions
  • Special offers
  • Promotions
  • Company updates

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, maintain business records, or comply with applicable legal obligations.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information where applicable
  • Withdraw consent where processing is based on consent
  • Object to certain processing activities
  • Request information about how your data is being used

To exercise applicable rights, please contact us using the details provided below.

12. Children's Privacy

Our website is not intentionally designed to collect personal information directly from children.

We encourage parents, guardians, or authorized adults to make inquiries and submit project or furniture requirements on behalf of children.

13. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@babalaraish.ae
Phone: +971 (553) 910105
Address: Building A1, DDP, Dubai Silicon Oasis, Dubai, UAE